Cookies Policy

About this Cookies Policy

Lukki Casino uses cookies and related technologies to help operate, secure and improve its website and online services. A cookie is a small text file that may be stored on your computer, mobile phone, tablet or another device when you visit a website. Cookies allow a website to recognise a device or remember information about a visit.

Some cookies are placed directly by Lukki Casino, while others may be placed by service providers that support website functions, security, analytics, advertising or other online features. The use of a particular cookie can depend on the page you visit, the device you use, your browser settings and the preferences you select.

This policy is intended to provide clear general information for players and visitors in Australia. Cookie practices can change as website features, technologies or legal requirements develop. We may update this policy from time to time, and the latest version will apply when it is published on the website.

What cookies do

Cookies can perform different functions. Some are necessary for the website to work, while others help us understand how visitors use the website or provide a more relevant online experience. Cookies may be temporary, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a set period or until you remove them.

Strictly necessary cookies

Strictly necessary cookies support essential website and account functions. They may help with secure sign-in, session management, fraud prevention, load balancing, page navigation, language or region settings, and the operation of cookie consent tools. Without these cookies, parts of the website may not work properly or may be unavailable.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more convenient experience. For example, they may remember display preferences, selected settings or other choices made during a visit. If these cookies are disabled, you may need to enter the same information again or some features may not operate as expected.

Analytics and performance cookies

Analytics cookies help measure website traffic and understand how visitors interact with pages and features. Information collected may include the pages viewed, the time spent on a page, the links selected, general device information and technical error information. This information is generally used in an aggregated or otherwise limited form to improve website performance, content, usability and reliability.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand which content is relevant and provide advertising based on browsing activity. These cookies may be set by Lukki Casino or by third-party advertising and measurement providers. Marketing cookies are not required for basic website operation and may be subject to your consent or browser choices.

Similar technologies and information collected

The term cookies may include similar technologies such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including recognising a browser or device, measuring activity and helping to protect online services.

Depending on the technology and the way you use the website, information may include an IP address, browser type, operating system, device type, approximate location, referral page, pages visited, date and time of access, preferences and information about interactions with website content. The information collected through these technologies may be combined with information provided through an account or other interactions where permitted and appropriate.

Cookies do not normally contain your password in readable form. You should still take care when using shared or public devices, sign out of your account when finished and keep your browser and device protected. You should not allow another person to use your account or access a device where your account remains signed in.

Third-party services

Some website functions may be supported by third parties. These providers may use cookies or related technologies on our behalf or in accordance with their own privacy information. Third parties may include providers of security, hosting, analytics, customer support, payment-related technology, advertising or communications services. Their processing may be governed by their own policies and terms.

Lukki Casino does not control every cookie placed by a third party. You should review the relevant third-party information where available and consider the choices offered by those providers. The presence of a third-party service does not necessarily mean that all of its cookies are used on every page or for every visitor.

Your cookie choices

When a cookie preference tool is available, you can use it to accept or reject categories of non-essential cookies. Your choices may be stored in a cookie so that the website can remember them. If you clear your cookies, use a different browser or change devices, you may be asked to make your choices again.

You can also control cookies through your browser or device settings. Most browsers allow you to view, block, delete or restrict cookies. Some browsers can notify you before a cookie is stored, while others allow you to block cookies from particular websites or third parties. Instructions differ between browsers and devices, so you may need to check the relevant help settings.

• Accept or decline non-essential cookies when the website presents a consent or preference option.
• Delete existing cookies through your browser or device settings.
• Block future cookies, either generally or for selected websites and third-party services.
• Use browser privacy controls or device settings that limit tracking technologies.
• Review and change your preferences when the website makes a cookie settings tool available.

Blocking or deleting cookies may affect the way the website operates. Essential security, sign-in, account, navigation or session functions may not work correctly if necessary cookies are blocked. You may also see less relevant content or be required to repeat preferences. Changing cookie settings does not necessarily delete information already collected for other lawful purposes.

Cookie choices are separate from account, privacy, marketing and responsible gambling choices. Opting out of marketing cookies may reduce targeted advertising, but it may not stop all advertising or communications that are permitted under applicable settings, agreements or laws. You should use the relevant account or communication controls for those matters.

Privacy, security and policy updates

Information collected through cookies may be personal information where it can identify, relate to or reasonably be linked with an individual or device. Lukki Casino may handle this information for purposes such as operating the website, maintaining security, preventing misuse, improving services, understanding performance, meeting legal obligations and managing user preferences. Further information about the handling of personal information is set out in the Privacy Policy.

We use reasonable administrative, technical and organisational measures intended to protect information from unauthorised access, loss, misuse or alteration. No website, network or electronic storage system can be guaranteed to be completely secure. You are responsible for using a secure device, keeping your software updated and protecting your login details.

We may change this Cookies Policy to reflect changes to the website, the technologies we use, our services, privacy practices or applicable requirements. When changes are made, the updated policy will be published on the website with a new effective date where appropriate. We encourage you to review this page periodically so that you remain aware of how cookies and similar technologies may be used.

Questions and further information

If you have a question about this Cookies Policy or wish to understand the options available for managing cookies, please use the contact or support options provided on the Lukki Casino website. When making a request, provide enough information for the relevant team to understand your question, but do not send passwords, payment credentials or other sensitive account information through an unsecured channel.